Frequently Asked Questions
Membership FAQs
What’s included in the membership?
Your $26.95 monthly membership gives you unlimited access to our full library of video tutorials, designed to be completed in one day. Each tutorial is less than 2 hours long, perfect for busy artists looking to expand their skills quickly.
Is there a minimum commitment period?
Yes and no. When you sign up, you are paying for a month of access when you cancel your membership right after you sign up. This way, you will have one month of access without worrying about being billed again. You can enjoy the tutorials for as long or short as you like with recurring billing automatically.
Can I cancel my membership at any time?
Yes, you can cancel your membership at any time. Here’s what you need to know:
- Timing: To avoid being charged for the next period, cancel three days before your next renewal date.
- Cancellation: You can cancel your membership at any time without any penalties or hidden fees.
- Billing Cycle: Our memberships operate on a 30-day billing cycle.
- Current Period: When you cancel, your membership remains active until your current 30-day period ends.
- Auto-Renewal: By default, memberships auto-renew every 30 days for convenience. Cancellation stops future renewals.
- Refunds: Please note that we don’t offer refunds for the current billing period. When you sign up or renew your membership, you’re committing to a full 30-day period.
How often is new content added?
We regularly add new video tutorials to keep the content fresh and exciting. Members can expect at least 2-3 new tutorials each month, possibly more.
Tutorial FAQs
How long are the tutorials?
All our tutorials are designed to be completed in one day and are less than two hours in length. This makes them perfect for your busy schedule.
What skill level are the tutorials suitable for?
We offer tutorials for all skill levels, from complete beginners to seasoned professionals looking to refine their techniques.
Can I access the tutorials on my mobile device?
Yes, our website is mobile-friendly. You can watch tutorials on your smartphone or tablet wherever you have internet access. We highly recommend a larger screen so the viewing is easier on your eyes.
Are the tutorials downloadable?
No, our tutorials are designed for streaming to protect our content. However, you can access them anytime if your membership is active and you have active internet access.
Technical FAQs
What do I need to view the tutorials?
You’ll need a device with internet access and a web browser. For the best experience, we recommend using the latest version of Chrome, Firefox, or Safari.
What if I’m having trouble accessing the content?
If you’re experiencing technical difficulties, please try clearing your browser cache and cookies. If the issue persists, don’t hesitate to contact our support team.
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect your payment information and never store your full credit card details.
Other FAQs
I have another question.
Please use the Contact Us form so we can address your concerns.